The problem with perfect

Powered By Humanity

Taking unusually good care of people is a commitment to do the messy, unpredictable, and deeply personal work of engaging your humanity to help someone else.

Taking care of people when you are powerless

Geoff Welch and Leah Boltz wait for the elevator

Going the extra mile to take unusually good care of people matters in every interaction you have with the people you serve, but the effects are amplified when things aren’t working like they are supposed to.

This might not work

It seems presumptuous to think that we should share our ideas about business, but after being invited to give dozens of talks about these ideas it seems selfish to keep them to ourselves.

Goodbye, Bridget

Bridget Frazier and her twin daughters

We consider ourselves fortunate to have spent 3+ years with such a wonderful young woman and we wish her the very best.

Not Winning Is Different Than Losing

Thank you, Fairbanks

It’s been fun for Date-Line to be the center of attention for a bit, but we recognize that none of what we do would be remotely possible outside of Fairbanks.