I’ve been back in the “real” world for less than a week and I am already unsure how I survived for a week without the internet. Here’s what I can piece together from fragments of offline analog memories: My wife, 5-year old daughter, and I recently took a 7-day cruise to Mexico and we made a decision to spend the … Read More
How We Spell “WOW” With Two M’s
I’m vaguely excited to be leaving on vacation with my wife and daughter in the morning. I love traveling and getting to share new experiences with these two amazing ladies and I’m always inspired with ideas for making Date-Line better when I’m in new places and spaces. It was on one of these trips that I had the idea to … Read More
Welcome Back, Melissa
Melissa Wood is back! Melissa is a former employee who has been helping us out as a super temp for the past year. When it became clear recently that it was time to add a part-time staffer to help us keep up with the growing demand for our services, Melissa was willing and able to come back into the fold. … Read More
Why We Call Ourselves Problem Solvers
A few months ago I realized we had a problem with our job titles. The words Customer Service Specialist were accurate, but they didn’t really get to the crux of what we do. When I started to really distill the work we do here down to it’s essence I eventually got down to solving problems for people. Of course, we … Read More
Rhonda’s Balloon Surprise
Today is Rhonda’s 5-year anniversary with us and we wanted to surprise her with a shower of balloons when she showed up this morning. We failed.